danadecals
Inspiration Seeker

GoGlobalPost International tracking not showing up in my Shipping Stats.

I do provide tracking information for international orders using GoGlobalPost shipping/tracking numbers but on my Shipping Stats page, my international orders are listed as NOT having a tracking number provided. This stat works against my 'on-time shipping and tracking' seller rating.

 

I do provide tracking but my stats show 'no tracking provided' for international orders using GoGlobalPost tracking numbers. I'm think Etsy doesn't recognize GoGlobalPost tracking numbers as valid tracking information ?

 

Does anyone have any information or reason for this ?

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Re: GoGlobalPost International tracking not showing up in my Shipping Stats.

@danadecals: GlobalPost does not seem to be recognized by Etsy's third party tracking vendor. Sometimes the tracking number is recognized if entered with USPS as the shipper (the number GlobalPost uses is a USPS tracking number). When we use GlobalPost, we enter the package as shipped via USPS using the USPS tracking number that gets the package to GlobalPost.  We then just send a quick note to the buyer that their package has two tracking numbers and provide them with both.

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DiegosBoutique
Inspiration Seeker

Re: GoGlobalPost International tracking not showing up in my Shipping Stats.

Same problem here, thanks for that solution, sounds good ; )

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danadecals
Inspiration Seeker

Re: GoGlobalPost International tracking not showing up in my Shipping Stats.

Ah yes. I see now. This helps. 

 

Thank you !

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