Glitch makes it so I can't enter the etsy design awards?

[Spiderbite]

I received a message in etsy messages to enter the etsy design awards, as I am sure we all did. They suggested a particular listing, so I went to enter that listing and I get an error message that says: 'Product doesn't belong to this shop'. I assure you it does.

here is my address as I entered it:

https://www.etsy.com/shop/spiderbite

here is the listing as I entered it:

https://spiderbite.etsy.com/listing/813430430

[cindylouwho2]

Use the correct listing link instead of the redirect/Save & Share one.

https://www.etsy.com/listing/813430430/the-cat

[Spiderbite]

The correct listing? Do you mean the one you posted because I get the same message using that one.

[cindylouwho2]

Yes, the correct listing link was what I said. Never use the other one for anything important. 

If neither work, I guess you will need to contact Etsy, or try multiple browsers/devices. 

(They send those messages to people with Etsy's Pick listings. I just ignore them LOL)

[Spiderbite]

Yes, I tried both variations of the link before posting here in the forum. I’m not really that pressed about it, but just wanted to see if it was me or a glitch. Severely doubtful it would go anywhere contest wise.

[thatregina · Accepted solution]

Hi Sarah, the entry form is case sensitive, so use Spiderbite rather than spiderbite as that's how your shop name appears when it loads. Give it a try again and see if the entry goes through. Best of luck! 

[OAKJEWELRYFROMNATURE]

I am having a similar issue. I put my store’s name and it says: Error Warning, your shop must have a minimum of 5 listings. My shop has 63, so I don’t know what is happening!