Chapterlily
Inspiration Seeker

Gift wrap option not showing

Hi everyone, I recently enabled the gift-wrap option in my store so people can select this for my physical listings. However, when I view my shop logged out, in the app or have asked a friend to check it for me, the gift wrapping option is not showing on the listing.

Does anyone else have this problem or know how to fix it? I have it enabled including picture and description of gift wrapping service.

Thanks in advance,

Michelle

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Re: Gift wrap option not showing

@Chapterlily  I looked at one of your ornaments, and see the gift-wrap icon - and the "rare find" unicorn icon - under the add to cart button.

Laptop / Chrome

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Chapterlily
Inspiration Seeker

Re: Gift wrap option not showing

Thank you! I am glad it is showing for someone. Perhaps it depends how I am accessing the listing when I view it. (Preview won't show it to me either.)

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Re: Gift wrap option not showing

(Preview won't show it to me either.)

No, it won't show in preview.

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Re: Gift wrap option not showing

I looked at one of your prints (love the tropical colors!), and the gift wrap option is showing on the item page, as well as at checkout (on a laptop, using Safari). 

Have you cleared your cache? Maybe some older version of the page is stuck?

 

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Chapterlily
Inspiration Seeker

Re: Gift wrap option not showing

Thank you, that is good to know!  Hmm well it seems to be working for others then, I will try the cache, good idea

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