Getting "An error has occurred, please try again!" message "continue with Apple"

[shkraft]

I am an Etsy seller. And I am having trouble signing into my account with the option "continue with Apple". I have done it a million times before. but yesterday I signed out. and now for the life of me I can not sign back in. I have tried different browsers, cleared browser cache/history, and tried different devices. Nothing works. My clients are waiting for their orders to be shipped. Please help!!

[CryzalisDesigns]

Do you have another shop? this one does not seem to have any items or sales.

As for not being able to sign in with Apple, others seem to be facing this issue yesterday. Not sure why it would make a difference though which device you are using.

You will have to contact Etsy

https://help.etsy.com/hc/en-us/requests/new?segment=selling#issue_update_account_email-contact_selec...

[shkraft]

Yes, I have two accounts. One when sign in with Google and the other when I sign in with Apple ID. Other shop name is shpixl. I enter the same email for both though. I can not log into the one that I sign in with Apple. 

[shkraft]

Yes, I have two accounts. One when sign in with Google and the other when I sign in with Apple ID. Other shop name is shpixl. I enter the same email for both though. I can not log into the one that I sign in with Apple. 

[CryzalisDesigns]

I don't think you can have two accounts / shops on 1 email, this may be causing the issue

[shkraft]

I don't think that is the issue either. I changed the email address of my Apple ID. but I still can not log back in.

[crazyslimeuk]

i've just fixed this issue. on the log in page dont click on apple to sign in. click on forgotten password. you will be asked for your email address associated with the account. this is your apple id email address. you will be sent a link to change password. then you should be able to sign in normally with out using the apple option to sign in. hope this makes sense 

[MadeByMissSmith]

Hi I am experiencing the same issue cannot log in using my Apple ID. On my phone the app is still working but I cannot log in anywhere else tried different devices browsers and etc. did you find a solution? 

[ModAngie · Accepted solution]

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