OsMetalMaking
Inspiration Seeker

Getting an email on sale and on purchase of shipping

Recently, I noticed that getting an email when I make a sale, or, when I purchase postage has been sporadic, iffy, spotty, and sometimes... not at all!  Has something changed with Etsy on how they do this?  I've verified that my SPAM folder and DELETED folder are NOT getting these emails instead of my INBOX.  What else should I check on my end? Frustrating as I was depending on these.  (I do use the app, but prefer my desktop machine.)  Thanks for your thoughts/help!  

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NanaLetha
Inspiration Maker

Re: Getting an email on sale and on purchase of shipping

Those emails are auto sent but sometimes get hung up in servers.

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Re: Getting an email on sale and on purchase of shipping

Add the email address to your "Safe Senders" list. It should be an option when moving those messages from the Junk section to the Inbox.

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