Fraudulent purchases

I have received 12 orders in the last 6 days that say "Payment Processing" (do not ship until I receive notification that it is OK to ship) from Etsy. I also received a message from someone telling me that they had a fraudulent charge on their credit card for a purchase from my shop that they did not make. Obviously some scammer is doing this. Is there any steps I can take to make this stop. I have been selling here since 2009 and have never had this happen.

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Re: Fraudulent purchases

You can't make it stop as you are not dealing with these payments. The customer has to contact their bank, card company and report it to Etsy

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