Forums only available choices are Technical and Announcements

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I've just read that most of you have returned to "normal."  Not sure when mine changed to only two choices.  I always stay logged in and have cleared my cache, cookies, etc.  Where to go from here?

Thank you!

Mary

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ModFabio
Community Specialist
Community Specialist

Re: Forums only available choices are Technical and Announcements

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Thank you for the reports. We apologize for the inconvenience! During the implementation of our new process - requiring a login to view most posts in Etsy Forums to help protect user privacy - we know that some of you experienced access issues, and we believe we’ve fixed most of them.

Please refresh your login and you should be able to access all 
forums if you’re an Etsy seller — click here, and we’ll log you back in automatically.

If, after trying to log back in, you are still having trouble accessing all forums, please reach out to us directly via community [at] etsy.com so we can investigate further.

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Re: Forums only available choices are Technical and Announcements

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It seems several sellers are still experiencing limited options, hopefully Etsy is still working on it as it is not affecting all sellers

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Re: Forums only available choices are Technical and Announcements

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I had that yesterday for a few hours.  Did you log out completely and then log back in?  You may have to contact Etsy to let them know you have not been given full access to the forums if it does not clear in 24 hours.

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Re: Forums only available choices are Technical and Announcements

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I came on here, posted something, looked around etc and had the normal options...but when I went back to the menu it changed.  

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Re: Forums only available choices are Technical and Announcements

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@ModFabio  - can you look at these two above, as well?

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KirstyODonnell
Inspiration Seeker

Re: Forums only available choices are Technical and Announcements

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Same here, only able to see 'bugs and technical issues' and 'announcements'. Very frustrating!

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Re: Forums only available choices are Technical and Announcements

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Same issue for me as well

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ModFabio
Community Specialist
Community Specialist

Re: Forums only available choices are Technical and Announcements

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Working on it - sit tight, y'all!

Edit: Done! Everyone who posted so far should be fixed and ready to roll!

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Re: Forums only available choices are Technical and Announcements

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Not fixed here. Just announcements and tech issues showing as options. 

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Re: Forums only available choices are Technical and Announcements

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Yay!  Thank you!!

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SunnyMoonWest
Inspiration Seeker

Re: Forums only available choices are Technical and Announcements

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Same issue. Can't access the rest of the forums.

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Re: Forums only available choices are Technical and Announcements

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Same issue here.

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ModFabio
Community Specialist
Community Specialist

Re: Forums only available choices are Technical and Announcements

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Hi all,

We're taking note of your reports and our dedicated team is looking into implementing a fix ASAP. We'll share updates as soon as we have them. Thank you for your patience!

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bleshbox
Inspiration Seeker

Re: Forums only available choices are Technical and Announcements

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I’m having the same issue. I am only able to see the “Announcements”, and “Technical Issues” sections. Any idea how I can get this fixed?

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SherkeyCreations
Inspiration Seeker

Re: Forums only available choices are Technical and Announcements

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Hello

Same problem also and using Firefox.

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Re: Forums only available choices are Technical and Announcements

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Same problem here.  Logged out and in several times, cleared cache, tried again.  Still only able to access announcements and technical issues.

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Re: Forums only available choices are Technical and Announcements

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Still not able to see anything cache cleared logged out and in again nothing

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AstroAlbatross
Inspiration Seeker

Re: Forums only available choices are Technical and Announcements

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Could you fix mine too please? Thanks!

 

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Re: Forums only available choices are Technical and Announcements

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Still not able to see anything besides Announcements and Technical Issues.

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Re: Forums only available choices are Technical and Announcements

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Thanks to you all!  It's back to normal now

Mary

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Re: Forums only available choices are Technical and Announcements

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Nope I can't. I'm using Chrome.

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Re: Forums only available choices are Technical and Announcements

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I’m still also having this issue. Logged in and out hasn’t helped. 

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Re: Forums only available choices are Technical and Announcements

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I'm having this issue as well.  I'm using Firefox, have logged out and back in, deleted cookies, etc.

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Re: Forums only available choices are Technical and Announcements

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I am having this problem as well. Tried in Chrome and Firefox. Logged out and in, deleted cache. Thank you!

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Re: Forums only available choices are Technical and Announcements

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Same issue! Please help.

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