Forced vacation mode for almost two weeks

[TheRomanwanderlust]

My shop has been on vacation mode due to tax information/business verification being validated. All steps have been followed, and my dashboard says action required, but my tax information is greyed out with no ability to add it and I’m still locked out. Help @mods?

[SweetBreeze2]

same. Mine has not been resolved in three weeks

[ModJose · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.