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LATTlinen
Inspiration Seeker

Forced Vacation Mode — No Notice or Email from Etsy

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Hi everyone,

I’m having the same issue as many sellers recently. My shop was suddenly put into forced vacation mode without any notification or explanation from Etsy. I’ve double-checked everything — my information, ID, bank account, and address are all verified and current. I have no overdue payments, no open orders (all are completed and shipped), and every item I sell is handmade.

 

What’s even more confusing is that I didn’t receive any email from Etsy about a violation, suspension, or need to update anything. There’s also no message or flag on my dashboard. 

 

The only extra issue I have compared to the sellers is that I can’t submit an appeal because the Etsy Support Center doesn’t verify my phone — the system just won’t let me in.

 

Has anyone found a way to resolve this quickly, or know if there’s a direct Etsy email or support contact I can reach out to for help with appeals when the system blocks you?

 

Thank you so much for any advice or shared experience!

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ModAngie
Community Specialist
Community Specialist

Re: Forced Vacation Mode — No Notice or Email from Etsy

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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ModAngie
Community Specialist
Community Specialist

Re: Forced Vacation Mode — No Notice or Email from Etsy

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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