Forced Vacation Mode After Etsy Payments Transition – Still No Update After Nearly a Month

[12papers]

Hello,

I’m a seller based in South Korea. During the recent transition to Etsy Payments (we previously could only use PayPal), I received a notice that my shop would be placed in vacation mode temporarily and that the process could take up to 48 hours.

However, it has now been nearly a month, and my shop is still in vacation mode. I did not activate vacation mode myself, and I understand that this may be part of Etsy’s review process.

I have contacted Etsy Support, but I haven’t received any response or update so far.

I would truly appreciate any tips on how to get a faster response from Etsy or what steps I can take next to resolve this issue.

Thank you in advance for your help!

[NanaLetha]

You must also have a Payoneer account - https://help.etsy.com/hc/en-us/articles/115015710408-Countries-Eligible-for-Etsy-Payments?segment=se...

[12papers]

Yes, I've been using the Payoneer  account for a long time. Thank you!

[PrimFun]

Is your Payoneer account attached correctly?  That might be the issue.

If you have an email from Etsy, respond back that you still need help.

[12papers]

I think the account is well connected, and I've contacted Etsy several times, but I've never heard back. Thanks!