First time seller help!

[CowboyGemsBoutique]

So ive been getting a lot of messages on my Etsy seller and they say something has been sold of mine. But then I go into my orders and nothing is there. There is also a link they say to follow but it’s seems scratchy. I don’t know if the messages are scams or if they aren’t I’m so confused.

[EightMileVintage · Accepted solution]

Those are scam messages. Don't click on any of the links. Your shop shows no sales. Mark those messages as spam.

@ModAngieCan you post the pertinent links here?

[Natalya1905]

Your shop is new and unfinished, so you're a target for all kinds of scam. 

Finish your shop (policies, location, etc.). And be sure to mark each scam message as Spam. 

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.