A customer left a low scoring to my shop that he said was meant for another vendor. How can he change his feedback of my shop?
They can go into their purchases and find their feedbacks there. They should able to change the one they left you
View solution in original post
Send the link from the Help Center:
https://help.etsy.com/hc/en-us/articles/115013197687-How-to-Leave-a-Review-on-Etsy
Scroll down to "Can I edit my review?"
