cornishcrystals
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Failed to Purchase

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I have seen threads from the past that have the same problem I am facing today.  I have reported it via Support, and was advised to use a different shipping method, but I'd prefer to purchase through Etsy and have the tracking references all tied in neatly as normal.

I am able to purchase shipping labels within my own country, the UK, but not for US or Australia.

Is anyone else having this problem?

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ChillwolfArt
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Re: Failed to Purchase

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@cornishcrystals  In this Thread, see the post by RosehillPaperStudio (re: fill out country origin and tariffs). I hope this will help you.
https://community.etsy.com/t5/Technical-Issues/Not-able-to-purchase-postage/m-p/148866592

 

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NanaLetha
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Re: Failed to Purchase

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Did the payment clear?

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cornishcrystals
Inspiration Seeker

Re: Failed to Purchase

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No, thankfully

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ChillwolfArt
Conversation Maker

Re: Failed to Purchase

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@cornishcrystals  In this Thread, see the post by RosehillPaperStudio (re: fill out country origin and tariffs). I hope this will help you.
https://community.etsy.com/t5/Technical-Issues/Not-able-to-purchase-postage/m-p/148866592

 

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cornishcrystals
Inspiration Seeker

Re: Failed to Purchase

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Thank you.  I've just read that thread and will try

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cornishcrystals
Inspiration Seeker

Re: Failed to Purchase

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I wish that Etsy Support could have suggested this when I spent time with them asking for a solution!

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Re: Failed to Purchase

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Im having this same problem currently 

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Re: Failed to Purchase

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Having the same problem! Can purchase UK but not America, going to see if i can tomorrow and if not ill have to do it through royal mail website x

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