In March my leather jacket was purchased by someone in Ireland. The international USPS postage was bought through Etsy. The jacket/ box never made it past Philadelphia. After a month it was returned to me, the seller.
I dont know why this happened and I don't care at this point.
The buyer is coming to the states and wants me to ship it to his address here.
How do I register that in Etsy so the shipment shows complete, and how do I get the money back from the failed International postage?
how do I get the money back from the failed International postage?
You can't. the postage was used.
Once the label gets scanned, you will not be able to get a refund.
@FlyingDutchcreations - I would strongly suggest you read the following: https://www.etsy.com/legal/handmade
As for the order you're talking about, no, you will not get a refund on a used shipping label.