Evaluation left not corresponding with what customer left

Hello, i get a 2 stars review. I sent a message to the customer, she says she left 5 stars and she sent me the printscreen. Very strange behavior and of course very annoying.

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NanaLetha
Inspiration Maker

Re: Evaluation left not corresponding with what customer left

Tell the buyer to use a browser and try editing their stars.

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Re: Evaluation left not corresponding with what customer left

I did. thanks! But i am not sure they will take time to correct it. Thanks for your answer

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