Etsy stats not showing

[CraftedCreated]

Anyone else having issues with Etsy stats.

The visits graph works like normal but the orders, conversion and revenue don't show a graph, just blank.

[Amaradorn]

What time period are you trying to view?

[CraftedCreated]

none of the different periods work, doesn't matter if its today, yesterday, last month etc

[NanaLetha]

Do you have your status turned on (orange button)?

[CraftedCreated]

I'm not sure what you mean

[CozyAfghans4U]

My stats are not completely showing either. Yesterday I had 16 Views, 12 Visits, but only shows 1 item was viewed. Today the same thing. 
I rely on which items shoppers are viewing. 

[CraftedCreated]

This sounds like a different problem. The stats graph is blank for orders, conversion and revenue

[FoundInJanetsAttic]

I can see statistics only for the number of visits, not for any other category. It’s been since Sunday for me.

[CraftedCreated]

Ah ok, well it's good to know it's not just me. Are you using Safari on a Mac by any chance?

[OUTPLAYPUZZLES]

Same issue for me, MacBook Pro.  It works fine on another MacBook.  Any solutions?

[OUTPLAYPUZZLES]

Solved (sort of).  I was running my screen halved between Safari (Etsy) and an Excel spreadsheet.  If I made Safari full screen, the graph came back.  It's back at less than full screen but glitches with the half screen view.  

Hope that helps.

[OUTPLAYPUZZLES · Accepted solution]

Resizing the window in any direction restores the graphs.

[CraftedCreated]

Perfect, thanks! Would not have thought to try that

[Pixtorals]

It does not, on MAC.

[CraftedCreated]

It does fix this problem, on MacOS 14, Safari

[PrettyVagrant]

doesn’t work on my ipad and it never was a issue before, so someone is tinkering and messing things up on the programming side 

[PrimandPopping]

THANK YOU!!!

[FiredCreationsGlass]

Looking at stats on ipad (landscape) orders conversion rate and revenue graph is blank, but turn it portrait and they re-appear! Turn back to landscape and they stay. Very weird!

[PrettyVagrant]

Wouldn’t say it’s solved, but at least there is a temp work around until Etsy fixes it

[BagmakerSupply]

Based on posts in this forum, there seem to be a significant number of CSS issues particularly on Apple devices and browsers.

[ChevellyDesigns]

I'm having this problem as well! Resizing the window does make the graph appear but it is annoying to have to do so every time I review stats. I'm using a Mac and my browser is Safari. When I switch to google chrome the graph works.