MyEclecticSpirit
Inspiration Seeker

Etsy seller app on iphone

I was NOT getting any updates on iphone with regard to my shop.. The only place I could see what buyer's had in their carts was on my desktop no matter what I did, reinstall app etc still not working.  SOO I saw a post where if you GO TO YOUR SHOP VIA BROWSER and not the Etsy Seller App, you will see all notifications and you can see who put your items in their cart. Ridiculous work around. That was one year ago and I am just posting my issues now.. should have been addressed already. Hope it helps someone not waste the time I did trying to fix the seller app.

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Re: Etsy seller app on iphone

I never knew you could see who put items in their carts.  I wish I had known that.  My seller app is erratic about sale and favourite notifications - mostly I don't get them.

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auntiejans
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Re: Etsy seller app on iphone

You can't see exactly who has items in their carts, what I see under my listing photo, is" 3 people have this in their cart".  Doesn't necessarily mean any of them will buy.  Items automatically move out of carts after 30 days.  Much easier to see on my PC.

 

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MyEclecticSpirit
Inspiration Seeker

Re: Etsy seller app on iphone

I am aware of that. I don’t mean that I want to see who specifically put something in the cart. I just want to see that one of my items in somebody’s card and only that is available on a desktop not on iPhone or iPad. The app is useless.

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Re: Etsy seller app on iphone

@MyEclecticSpirit: The problem with the "in peoples carts" message is that it is primarily intended as a nudge for buyers. We have no idea of how accurate, how timely (is it as of 5 minutes ago or 5 weeks ago), or how inclusive.  We often get screen shots of carts from buyers who want to make sure that the items match and none of the items show the "in carts" message in our shop. Plus we know that many people put items in carts for reasons other than to actually purchase them. 

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