BadaboomStudio
Inspiration Seeker

Etsy put my shop in vacation Mode

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Just got this message from Etsy:

Your shop will stay in Vacation Mode while we review your info

This means you won't be able to receive new orders until we finish verifying your info (which usually takes up to 48 hours after you uploaded your document). No need to do anything else right now—we'll reach out if we need more details from you.

There's no place for me to ''upload documents'' and it's been more than 48h

I've confirmed my ID last month, I've been selling for 10+ years with no issues, my credit card is not expired can someone help?

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ModAngie
Community Specialist
Community Specialist

Re: Etsy put my shop in vacation Mode

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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Jewels2at
Community Maker

Re: Etsy put my shop in vacation Mode

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There are a lot of threads where Etsy is placing shops randomly on Vacation.

 

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BadaboomStudio
Inspiration Seeker

Re: Etsy put my shop in vacation Mode

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I know...waiting for someone from Etsy to reply

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UppNorthEh
Community Maker

Re: Etsy put my shop in vacation Mode

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I don't know what is up today but it is terrible.  BOTS gone wild on the weekend?  Does seem to be something out of control.

Etsy won't answer.  They'll send a MOD to close this thread.

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ModAngie
Community Specialist
Community Specialist

Re: Etsy put my shop in vacation Mode

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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