Etsy is changing what I charge for shipping

[CoralsGalleria]

For my items that I charge $4.45 for shipping, Etsy is changing it and charging $4.75. How are they allowed to do this? This will definitely affect my sales. How can Etsy do this?

[NanaLetha]

Check your shipping profile 

[dayspringcollectible]

Not sure, but I can definitely tell you a change of 30c in the shipping will have no impact on your sales.

[CoralsGalleria]

It will and Etsy shouldn't be able to dictate this. 

[ArtDollsbyJD]

@CoralsGalleria  I see $4.45 on your listings.  Is the higher cost when an item is bought because the ones I looked at had $4.45

[TBQSC]

@CoralsGalleria do you have a package or handling fee set up?  If so, THAT is being added to your current shipping prices.  

[CoralsGalleria]

No I don't charge of handling. 

[ArtDollsbyJD]

@TBQSC   Etsy is removing handling and packaging fees.  We can no longer use them in any profile

[TBQSC]

Something strange is definitely happening on Etsy this week ... several of my sale items are getting hit with an extra 50% off at checkout, and I have had to cancel quite a few orders this week because of it!  Everything looks fine on my end, but it appears as if Etsy is double dipping!  

[SewlyButtons]

I looked at two items. One was $4.75 for shipping, the other one was $4.50. I'm thinking you might have several different shipping profiles set up? Check your shipping profiles again. One of them must be set for $4.75 (however it happened). If you don't want to charge $4.75 for anything at all, you can simply edit that profile and change it back to $4.45.

[GroundZeroCreations]

USPS had a rate hike in late January. Could this be what is doing it? After typing that, I realize that if you set yours up as flat rate that you enter yourself, it shouldn't effect anything.

[TBQSC]

I see $5.99 shipping on some items!

[CoralsGalleria]

I have many different shipping options.

But Etsy support solved the problem. It must have been a computer glitz. 

[CoralsGalleria]

I contacted Etsy Support. Somehow at the bottom of the shipping profile it was changed tp $4.75 (I didn't do it) even though the top of the shipping profile says $4.45. Problem solved. 

Etsy support was fantastic helping me. 

[ArtDollsbyJD]

Wonderful.

[TBQSC]

@ArtDollsbyJD -- thanks for the reminder, but yes I did know the P&H fees are going away on March 3.