womenofthepit
Inspiration Seeker

Etsy has my shop on pause for no reason and is not responding.

Jump to solution

My shop was verified and I got an email  on November 29th saying that the pause is lifted, however my shop is still on Vacation mode. I have a help ticket from 12 days ago and an email from etsy saying they will help-  from 11 days ago but they have not. It is almost 2 weeks and my Christmas season is being destroyed. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Solution

Accepted Solutions
ModKenneth
Community Specialist
Community Specialist

Re: Etsy has my shop on pause for no reason and is not responding.

Jump to solution

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

View solution in original post

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
4 Replies

Re: Etsy has my shop on pause for no reason and is not responding.

Jump to solution
1 Like
Reply
Loading...

Re: Etsy has my shop on pause for no reason and is not responding.

Jump to solution

Have you tried going into your settings and changing the vacation mode manually? I hope you get it resolved and enjoy the holiday season.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Etsy has my shop on pause for no reason and is not responding.

Jump to solution

Women of the Pit has a trademark. Is it you? Also, you say they are made by you but then say you have a small company making them for you. In that case, they would be designed by you and a production partner would need to be listed. Without being able to see your whole shop, you may have addressed those points. Just throwing some things out there to see if they may be relevant to your shop pause. Good luck!

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
ModKenneth
Community Specialist
Community Specialist

Re: Etsy has my shop on pause for no reason and is not responding.

Jump to solution

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.