I have been selling on Etsy for over a year now. I have great customer service and I do a great job. I have never violated any rules, policies or standards or received any complaints. I have also had a star seller badge since I opened the shop.
But about an hour ago, I got an email about that 5 of my listings deactivated by Etsy for no reason and I do not know why this happened. I read every sentences Etsy wrote about their policies, rules & standards but there's nothing that I've violated. Etsy doesn't show anything about why they deactived these listings.
More interestingly, I've been selling these listings for months/years and nothing happened before and everything was great. I didn't also change anything and everything was the same as I added these listings before.
3 of them were my best seller listings of all time and this really bothers me because I'm really worried and I just need help. I do know that Etsy is trying to get a bigger place in the world and they also need to help us too so we can help them to get bigger in the future. I'm also a star seller and I'm a respectful store and my customers always love and support me.
I do not deserve a treat like this and Etsy really needs to improve themselves for these situations because they're also growing with our help and we're growing too.
I really do not know what to do or what to say, I just want Etsy to reactive the listings that they deactivated because I'm not violating anything. I'm selling the same products in the same category. I have also too many different listings in the same category too but I do not know why they deactived my listings now. There wasn't anything wrong before and they didn't deactive it before but why now?
