Seeing a technical glitch on Etsy ads. The stats say zero views, clicks, revenue, spend - across the board, no matter what time period I select. 

Same for all the keyword data- wiped.

Ads have been acting weird for a while too… huge spikes in spending out of the blue but not reflected anywhere in the keyword stats as to what the ad was being clicked for, or why.

I’ve been running ads for years and never seen ROAS so awful (loss making)… don’t know where or how you’re spending my ad money Etsy, but it feels like you’re just setting fire to it.

Re: Ads Performance Dashboard Showing Flatlined Metrics

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Yep. Same issue here. Also, you can't make multi-listing price adjustments either. Etsy seems VERY buggy lately which is really not conducive to running an efficient business. 

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SugarTaffySoap
Conversation Maker

Re: Ads Performance Dashboard Showing Flatlined Metrics

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It's the same zero metrics for "This Year" too, not just today.  

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Re: Ads Performance Dashboard Showing Flatlined Metrics

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Same with me, no stats!

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Re: Ads Performance Dashboard Showing Flatlined Metrics

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Yes, I'm having the same issue.  All ad data is gone.

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Re: Etsy ad stats completely broken

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Just started working again for me!

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ModKenneth
Community Specialist
Community Specialist

Re: Etsy ad stats completely broken

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Thank you for bringing this to our attention. We’re investigating the issue, and we’ll share an update as soon as we have more information. We appreciate your patience while we work to resolve this!

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ModKenneth
Community Specialist
Community Specialist

Re: Etsy ad stats completely broken

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Thank you for bringing this to our attention. We identified the issue and resolved it. Etsy Ads stats should be back to normal. We apologize for any confusion or disruption this may have caused.

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