I just checked my Star Seller and Etsy has said 1 parcel I posted did not have tracking when it did, plus it is also showing that this parcel was dispatched late when it was actaully sent a day early.
@KirstenKatzDesigns: This issue has been addressed in many threads on this forum. Are you basing this on the CSV file? How long ago did you ship? Have the packages been scanned? Frequently the CSV file is often behind reality. If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status.
@KirstenKatzDesigns: This issue has been addressed in many threads on this forum. Are you basing this on the CSV file? How long ago did you ship? Have the packages been scanned? Frequently the CSV file is often behind reality. If the shipper is supported by Etsy make sure that the shipped date, tracking number and shipping company show correctly on the actual order. Etsy relies on a third party vendor for tracking (and tracking number validation) and uses the data on the order. Often recent shipments are not correctly / timely updated. Usually a day or two after the package has been scanned the CSV file correctly shows tracking and shipment status.
