I manage my shop online on my desktop most of the time. I use Pirateship for shipping and have it integrated with my shop, so that once a label is purchased there, my Etsy Orders on the web immediately update, moving into the Completed status. All is good. But if I go to my (Apple) phone that same just completed order remains on the app icon for the app as new, as well as within the app - its still in the New category. That is, until I click on the New orders on the app to see what this is (could also be a message), and it says 'You're all caught up!', except that the app still says one is new. I'm not talking about a slight delay, this 'New' order might remain on the app for a day or so. This renders the app just about useless if I can't use it away from my physical shop to tell instantly if I have new orders to fulfill or messages to address. I did check the app in the Apple app store on my phone and it appears I'm automatically updating the app and have the latest version.
Anyone else experiencing this?
Thanks!
Catherine
