TwilightKnights
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Etsy Sell App loading black pages

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Recently the Etsy sell app has been acting strangely, where a good number of pages just load a black screen. This doesn't affect all pages, as I can still edit listings, view the home page, and answer messages. However everything else appears broken. Which is very frustrating as I than need to go on my PC to do tasks I could easily do from the app, such as but not limited to creating sales, and checking account balance.

I have tried uninstalling and reinstalling the app, and insuring both the app and my phone are up to date. 

Has anyone else encountered this issue? If so how did you resolve? 

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ModAngie
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Re: Etsy Sell App loading black pages

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: Etsy Sell App loading black pages

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I've been having this exact same problem and have yet to find a fix... I can't upload new listing, or start a sale/discount on the app. It starts to load the page and then flips to a black screen. Reopening, and even reinstalling the app changes nothing. From the looks of the forums, this has been an ongoing issue for years.... 

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PatiliLeather
Inspiration Seeker

Re: Etsy Sell App loading black pages

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I have the same problem. When I enter sections such as the Financial section or the help section on the phone, a black screen appears. However, it was working properly a month ago.

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PatikciBaba
Inspiration Seeker

Re: Etsy Sell App loading black pages

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Unfortunately, I have the same problem! The "black screen" problem appeared in tabs such as ads and financial sections and has not been resolved for 5-6 months. I uninstalled the application, reinstalled it. I downloaded the application on another phone and logged in. The result has not changed. I request support. Thank you.

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flossiebmademe
Inspiration Seeker

Re: Etsy Sell App loading black pages

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I have it too. It has also been for a few months

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ModAngie
Community Specialist
Community Specialist

Re: Etsy Sell App loading black pages

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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