SugarTaffySoap
Conversation Maker

Etsy Search shows all listings "Ships From GB"

For some reason Etsy Search yields "Ships From GB" under the seller's price

I've seen this for the past few days and figured it was just an experiment/test.

Does anyone else see this? 

I have to keep changing the Filter to United States.

 

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Re: Etsy Search shows all listings "Ships From GB"

I opened one of your listings and it says it dispatches from the United States.

I think the Ships From data is pulled from your Delivery Profiles so check there. 

 

 

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FancyTogs
Community Maker

Re: Etsy Search shows all listings "Ships From GB"

 

Check your user region setting. Scroll to the very bottom of any of the search or listing pages, you will see country, currency & language. Click on it to change.

 

Lawrence (Clare's other half)

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SugarTaffySoap
Conversation Maker

Re: Etsy Search shows all listings "Ships From GB"

@JJewellerySuppliesUK @FancyTogs    >> Not my listings but all of the Etsy Search sellers listings. I see it under each sellers price. It's in bold "Ships From GB"  I have to manually go to the filter and check off United States where it usually would be defaulted to. 

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FancyTogs
Community Maker

Re: Etsy Search shows all listings "Ships From GB"

@SugarTaffySoap 

Yes, exactly, you are getting the search results page for UK users.

Check your user country setting at the bottom of the search page. Is it USA or UK?

Lawrence

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Re: Etsy Search shows all listings "Ships From GB"

@SugarTaffySoap I see, I got the wrong end of the stick!

I wonder if this would help to fix your location instead of having to change it at the filter?

How to Change Your Location Settings on Etsy – Etsy

 

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SugarTaffySoap
Conversation Maker

Re: Etsy Search shows all listings "Ships From GB"

@JJewellerySuppliesUK @FancyTogs   >> I checked both places (bottom and acct settings) It says United States. It's not my settings.

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FancyTogs
Community Maker

Re: Etsy Search shows all listings "Ships From GB"

Check any listing page, not your own. In the delivery section have you changed it to UK? That is independant of user settings, and it is sticky.

Also if you have any devices with an Etsy App on it check there, if the location is changed in the App it can override the website user settings.

 

Lawrence

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SugarTaffySoap
Conversation Maker

Re: Etsy Search shows all listings "Ships From GB"

@FancyTogs  I don't use the app and I didn't change any settings. I'm going to send a screenshot to chat support.  Oddly I had chatted about my Recent Activity not updating and was informed I had 45 or 46  of my listings restricted from India.  I told chat I only sell to US and what did that have to do with recent activity updating,  so that was kinda weird. I don't think I was chatting with a human because it didn't make sense.  Anyway thanks for trying to help  

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