Etsy Removed Two of My Listings Due to Apparent Violation of Creativity Standards - Please Help!

[YellowLionStudio]

Hello,

I could really do with some help on this issue as I'm very worried about the future of my shop. 

I have been running my Etsy shop for 5 years selling illustration prints that I create and design myself. Just this week I have had two listings removed as they are apparently violating Etsy's creativity standards. I have been desperately trying to figure out what I have done wrong. Then I got an email last night to say that if I have one more listing removed, my shop will be suspended and closed. Etsy provides me with a good share of my monthly income so it is really stressing me out that they could close my shop just like that. I have now put my shop on vacation mode as I fear Etsy will remove another one of my listings before I have even figured out the cause.

I have contacted Etsy and received a very generic email about polices and rules which didn't help. I have found my illustrations for sale on Aliexpress and Temu in the last 24 hours so perhaps this could be the reason for the deactivation but it is proving difficult to get these sites to remove my art. 

I also use frame mock-ups for my listings and I don't have videos on all of my listings, this could be another potential reason?

I'm very unsure and would greatly appreciate any insight or tips on how I might be able to resolve this. If this has happened to you and you were able to find answers, I would love to hear from you. 

Thank you, 

Niamh 

[VintageRescueSquad]

If you found your images on Aliexpress and Temu, that is why. You have to file DMCA takedown notices with those sites and show etsy the takedown notices. There are hundreds of threads in the forums about this, so you can read them for how others handled it.

[Littlejemsuk]

I've just had the same with 3 listings, it only happed after I changed my photos to meet with the new visibility search. I'm a supply shop and these listings clearly stated supply/tool making and they took my listings down and said they breach the handmade policy! (they were moulds for resin/clay) I have escalated my complaint so will just have to wait now.

Bots are in full swing.

[KaorisLatexDreams]

I'm in similar situation and yes there have been a few posts on removal here but I have not seen any success story of reinstated listing. There will be so many more cases like this and AI bots really need to stop now.

[FabioMcMustache · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your listings. We've forwarded your concerns to a specialist team, and your case is being worked on as we speak - Moving forward, they will handle it directly with you, so please stay tuned to your email as they may reach out through there. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.