Etsy - My messages are still showing with the bright blue asterisk as though I haven't responded!

[PamelaCurran]

I tried contacting Etsy support on this before - never received a response or reply to my request for help - then received an email asking me to rate their service on their reply to my request!
ZERO seller support. I've learned to live with that, but what I do not want is for your technical issues to screw up with my Star Seller status.
Not that that makes any difference in sales, but it's all I got these days.
Please clear out those "notification" alerts. The messages have been answered and well within 24 hours, actually well within 12 hours!

PLEASE FIX THIS!!!

[PrevntProducts]

Experiencing this as well, the only thing that seems to change this, is if/when the customer does respond back, to my initial reply

I have enough messages to see this happen over time, and those where I didn't hear back from the customer after my response, all still have the blue asterisk.

[PamelaCurran]

I had this happen the 1st time and my customer and I had gone back and forth a few times. Then I got 2 more messages yesterday, same thing. No matter how many times we reply back to each other it keeps showing as though I never replied. I'm just so fed-up with this site!

[PrintFanaticShop]

It seems like it's a glitch, just make sure to respond back within 24 hours and over time it seems to clear out