Etsy Manager

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Anyone having issues when clicking on shop manger icon? i cant access my shop online but the app is working fine. any thoughts?

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Re: Etsy Manger

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Hello

Thank you for the reports! The team is aware of the issue and it's currently under investigation. Also please avoid starting multiple threads on the same or very similar topic, as this can cause confusion for other members. I've gone ahead and closed the corresponding duplicate threads. Please keep the conversation here where many fellow members are helping you. Thank you!

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Re: Etsy Manger

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Yes.  My shop kept saying a stitch went awry - and when I was able to get my profile up, it told me to finish setting up.  It seems okay now though.

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Re: Etsy Manger

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Scratch that.  It's happening again.

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GoldHillJewelry
Inspiration Seeker

Re: Etsy Manger

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same problem!!

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Re: Etsy Manger

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Looks like it was a temporary issue - Working for me now. Went out for a few minutes. 

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Re: Etsy Manger

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same  

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Re: Etsy Manger

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Worked for a minutes and now it's back down again.

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Re: Etsy Manger

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I'm still having trouble with it.

 

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Re: Etsy Manger

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Having the same problem.

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WereRabbitWear
Inspiration Seeker

Re: Etsy Manger

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Yes, trying to print out packing slips to mail orders, getting a bit worried, as the post office closes in a couple hours and have orders to get out, and new orderes to work on, but all my open orders have disappeared.

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Re: Etsy Manger

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Can't get to my dashboard.  So frustrating!

 

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Re: Etsy Manger

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okay same. i thought it was my connection. thank you! any idea whats happening? and why "things have gone awry"?

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Re: Etsy Manger

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Happens sometimes, I came to the forums to see if it was just me too lol 

That's just one of the error messages you see when something is failing.

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Re: Etsy Manger

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How can we answer our customers quickly if we can't get into our account? Getting same message here and need to help someone.

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Re: Etsy Manger

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Same problem here as well

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LiitoBoutique
Inspiration Seeker

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same

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leinweberstudio
Conversation Maker

Re: Etsy Manger

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Yep, in both my shops.

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ChillwolfArt
Conversation Maker

Re: Etsy Manger

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(Just posted in another Thread).  I can get into my Shop Mgr.  But clicking Seller's Handbook gives "Whoopsie" Pg. (same goes for "Site Issues" on the drop down Menu).  Getting into Help is fine.  More messing around obviously.  I thought the Handbook may be in the process of being tweaked, then saw posts about the Shop Mgr.

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ChillwolfArt
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Re: Etsy Manger

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ETA:  I can now access Seller's Handbook.

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Re: Etsy Manger

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Yep - huge spike in reports

https://downdetector.com/status/etsy/

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ChillwolfArt
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Re: Etsy Manger

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@PillowDetails 

Thank You, Kathie.
Silly question w/no shame admitting it:  Is Etsy "Status" available on Twitter only?
(Asking because I've heard others post about it.  And I don't utilize soc. media.  You can laugh). 
Also for those who don't use soc. media, it would be nice to see things like this (which I always looked for in "Known Issues" (top paragraph above Tech. Issues).  "Known Issues" took me to a Help Page &  hardly ever changed though, then the paragraph about it was deleted one day.

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Re: Etsy Manger

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@ChillwolfArt  no it's a website called DownDetector - I always Google "is etsy down?"  And it's the first Google result.  You can also Google "is Facebook(or whatever) down" and get the same site.

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ChillwolfArt
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Re: Etsy Manger

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@PillowDetails 

Appreciate it; Thank You.

@PillowDetails  (don't dunk back in your cup just yet:)  I think your Reply should be a Pinned Announcement in Tech. Issues (easily seen).
(It would be helpful for many. I jotted down a Note, which will make it's way to my typed "Etsy Notes").

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Re: Etsy Manger

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Same here. For about 10 minutes.

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Is anyone else having issues accessing shop manager?

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is etsy shop manager down? i cant access my shop online but can view it in the app. help pls

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