Looks like maybe there was an update & the Item Videos got a bit messed up. I can see the Videos on the Main Shoppe Page but when an Item is selected, it only shows the visual Pictures.
Anyone else having this problem?
Thnx!
Amin Nasrallah
Yup, I've got the same problem.
Perhaps Etsy could give the effected shop owners an update?
Update 08/08/2023:
My videos are finally up and running. YAY!
What a weird glitch. My customers never noticed it, at least the ones I spoke to. Hopefully Etsy 'IT' has it fixed for good. ...here's to hoping!
Same problem here
It's either Etsy testing in the live system or a new feature they have rolled out without communication
I've had the same issue and upon clearing my cookies and cache solved the problem, as outlined in this troubleshooting article from Etsy: https://help.etsy.com/hc/en-us/articles/115015654428-How-to-Resolve-a-Technical-Issue?segment=sellin....
Yep Same for me.
