Etsy Help Center Contact Us Not Working

[SevenOrchards]

I am reposting this issue as I am still having the same problem. I get an error message when I use the contact us function for a call back. I get a message- Hm something went wrong. Refresh and try again. Chat is not working either. I have no way of contacting Etsy for weeks now. Can someone in admin please respond to this?!!

[ZenCatPottery]

I don't know if this will help or not:  https://help.etsy.com/hc/en-us/articles/115013375488-How-to-Contact-Etsy-Support

[SevenOrchards]

Thank you so much for responding. I tried the link and get the same error message

[GabrielasVintage]

I get the same message

[TheEclecticBookworm]

I get that same message, plus I'm being told I don't have permission to post in the Etsy forums. I guess being a seller for 17 years doesn't count as qualified.

[thatregina]

Hi @TheEclecticBookworm, could you please write in to community@etsy.com with the error you are receiving, and where you tried to post? Thanks! 

[JewelryFX]

It's not working for me either

[PurpleSageDesignz]

I need to contact Etsy as well since we cannot reply to their email, and the contact button is not working. I really need to contact them!

[JewelryFX]

Me either. I get a red banner on the page that said something went wrong and to refresh the page to try again

EDIT: I get this message on every device, browser, and wifi or cellular network when requesting the call. I don't know what's going on today..

[hollywoodcustomwigs1]

This has been happening to me for weeks now too. 

[PortlandPandemonium]

Shocking, Absolutely Shocking! 

[PortlandPandemonium]

Shocking! 

[NKJewels]

Is there a way to contact etsy and talk to an actual customer service agent to know what is going on with my seller account? I have been trying to reach them via chat and do not seem to get a response and I have unable to find any other way to contact them..

[BuffaloGalVintage]

@JewelryFX This has been going on for me for a few months. I contacted Etsy via email and chat and nothing has been repaired. Now email is the only option and my emails get a canned response. 

[FoxGift4u]

I have this problem too, anyone knows why?