Etsy Account Verification Nightmare – Weeks of Waiting, No Solution!

[VintageAllCo]

Hello Etsy Community,

I am beyond frustrated and exhausted after weeks of trying to verify my account, only to be met with technical failures, endless waiting, and zero real support.

The Nightmare So Far:

• Step 1: I was told to wait for a small verification deposit with a code. It finally arrived, but when I went to enter it, there was no option to verify—a website glitch.
• Step 2: I tried different browsers, cleared cookies, used another device, but nothing worked.
• Step 3: Support told me to redo the process and wait another 7 days. I followed their instructions, but guess what? Nothing happened.
• Step 4: Now, they asked me to upload my bank statement. I did—twice, including a clear image of my bank card with my IBAN and name. Weeks later, I am still stuck in limbo, waiting for someone to actually process it.
• Step 5: I tried calling Etsy support using the Germany number, but the phone number entry field has a character limit, meaning I CAN’T EVEN ENTER MY FULL PHONE NUMBER. This is completely unacceptable!

I Have Waited Long Enough!

This is not just an inconvenience—it is completely blocking my ability to do business. I have been ignored, pushed aside, and stuck in an endless cycle of waiting. How is this acceptable for a platform that prides itself on supporting small sellers?

I NEED a real solution NOW. Not another copy-paste response. Not another “wait 7 more days” excuse. I need this resolved immediately.

Has anyone else faced this never-ending nightmare? How did you finally get Etsy to take action? I am desperate for a solution.

[SugarTaffySoap]

@VintageAllCo  There's so many posts in the forums about this that the forum moderators have been tasked with sending these type of verification glitches to a specialist team. They are good at spotting these posts and forwarding to the team.  Sorry you're going through this.  It's unfortunate that so many sellers have been waiting for weeks for help. Always come to the forums first when you encounter any type of glitch or issues so sellers can guide you in the right direction. 

[FallenAngelBrass]

I see that your shop is open. 

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[DudleyandSprout]

I see that your shop is open and here are a couple of items that someone has in their cart.  I would suggest that you finish your shop now that it is open.

[ModAngie · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.