Esty Won't Respond

How do you get Esty to respond to an open help ticket.  It's been 4 days and nothing.  I though star sellers had access to live chats but I cannot find that feature anywhere.

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NanaLetha
Inspiration Maker

Re: Esty Won't Respond

For Etsy chat go to your dashboard and scroll down to the lower right. The chat bubble is there. Make sure you are using a browser and not the app.

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Re: Esty Won't Respond

@LolaMadisonDesigns 

The chat button looks like a tiny square thought bubble on the Dashboard.  It's way down on the bottom on the right - directly under the scroll bar. 

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