Sometimes i reply to a customers question, and It does still leaves the message marked as "not replied", i replied to several customers, and didnt left any message without a reply, and i still have a 90% reply rate, i need help with that
@FrikiManiaMerch: Are you experiencing this using an Etsy app (which one on which operating system) or via mobile browser or desktop browser (which browser and operating system)? It makes a difference as to possible causes and potential solutions, otherwise we have to guess.
