CallMeCraftyLady
Inspiration Seeker

Error message when publishing a listing

Jump to solution

I have been unable to add new listings since yesterday. 

The box comes up "you are about to publish a new listing" I click "Publish" and a red banner appears across saying "Must supply all required attributes" Then when I click to X out of that, another red banner states there was a problem saving my listing and to try again later.

I have signed in and out of the Etsy site, shut down my computer, not sure what to try. I have checked the data entered over and over and I cannot figure out why this is occurring. 

Please advise

Thanks

Labels (1)
Translate to English There was a problem fetching the translation.
6 Likes
1 Solution

Accepted Solutions

Re: Error message when publishing a listing

Jump to solution

Usually the bit that is missing is highlighted in red so make sure you have filled everything out. 

View solution in original post

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
15 Replies
NanaLetha
Community Maker

Re: Error message when publishing a listing

Jump to solution

Try copying an existing listing and then edit.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
CallMeCraftyLady
Inspiration Seeker

Re: Error message when publishing a listing

Jump to solution

Thanks so much! 

I am able to edit and renew existing listings. I have just got to be missing something. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Error message when publishing a listing

Jump to solution

Usually the bit that is missing is highlighted in red so make sure you have filled everything out. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
CallMeCraftyLady
Inspiration Seeker

Re: Error message when publishing a listing

Jump to solution

Hi!

That is what was so puzzling. I was not getting that with this one. I figured something was missing, and it was. Listing a craft item and I missed selecting one or more craft types, but no heads up at the bottom.

Thank you so much. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Error message when publishing a listing

Jump to solution

It doesn't state the issue. One message was 47626759760 must supply all property id's, then a basic I forget now but no explanation. Still red bar at top.

I tried to switch to new method from old and lost it all. 4 Letter word in my head.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Error message when publishing a listing

Jump to solution

Lately it has been popping up that red box every single time I try to post a listing, or update an old listing.  I have discovered that 99% of the time I can literally just hit the submit button again, without even touching the rex box at all, and it will work fine the second time.  If that doesn't work, then it has decided I have to re-select which refund policy I want to use (I  have 2, 14 days for regular items and No Refunds for personalized items.)  The listing might be forever old, with the refund policy already set, but now it wants me to re-select which one.   

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
CallMeCraftyLady
Inspiration Seeker

Re: Error message when publishing a listing

Jump to solution

Yes, I have been getting that as well! 

I figured it out! 

I appreciate it!

Translate to English There was a problem fetching the translation.
0 Likes
CallMeCraftyLady
Inspiration Seeker

Re: Error message when publishing a listing

Jump to solution

Yes, I have been getting that as well! 

I figured it out! 

I appreciate it.!

Translate to English There was a problem fetching the translation.
0 Likes
Amaradorn
Community Maker

Re: Error message when publishing a listing

Jump to solution

I find sometimes that the date (when was it made) has reset to nothing all by itself. It should be highlighted though so you can fix it - but since it's right at the top of the page it's easy to miss.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
CallMeCraftyLady
Inspiration Seeker

Re: Error message when publishing a listing

Jump to solution

Thank you! 

I will keep an eye out for that one. I figured it out thank goodness but the part I was missing was not highlighted. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Error message when publishing a listing

Jump to solution

Looks like we have to apply the returns and exchange policies on all new or copied listings now. Wonder if there is a way to accept this as the default? 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Error message when publishing a listing

Jump to solution

I Have Done this and it works, That was the answer, Listing has now been published, Thanks very much that was a great help. Always came in by default before but each time it will need to be done, Not Helpful to sellers. Thank you again. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: Error message when publishing a listing

Jump to solution

Getting the same problem, Not Sure what to do, I have lots to list but not able too, Is this a glitch that is being looked at. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Error message when publishing a listing

Jump to solution

Same here annoying!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Error message when publishing a listing

Jump to solution

now lost my listing start over, not working for me,

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.