Error after hitting the purchase button

[GiftHappyDesign]

A customer reported an error message every time she was clicking  the purchase button. How has this been going on for? Is it going to be resolved soon?

[FunkyBabyz]

Yes I had a customer inform me of the same thing.My sales have been quite low all week despite getting questions from customers asking what size etc...to purchase.

I have had a few sales overnight so hopefully Etsy has started to resolve the problem.

[monichelles]

I'm having the same issue. Well my customers are having this issue and then they go to purchase the item again because they got an error message at checkout. So I will end up with 3 different purchases for the same item from the same buyer. Then I message them to ask if they meant to buy the item 3 different times and I have to cancel the extra orders every time. This has been going on in my shop for a few days. What is going on?

[GiftHappyDesign]

How can this be reported to Etsy? I'm already very frustrated with the amount of sales I'm getting, and even this now?? I have experienced regular waves and crashes in sales since April.

[ENMEstyle]

I feel you. I did so well but last 4-6 months is not so good as before (last year). And now it dropped so low that I'm desperate.

If it's glitch and Etsy techs will fix it ASAP - it will be more or less fine. But if they won't fix this I don't know what to do.  

[ENMEstyle]

I have a lot of visits which usually leads to a lot of sales. But not the last week. It was slowly dropping.

Since new update in October my sales magically just vaporized... 

I usually got 12-20 sales per day but since 1st of October I have only 3-5.

Of course, before October I changed the delivery cost to $5.99.

Yesterday I changed it to a "Free Delivery" but it didn't help as well.

Etsy, what's going on and how to fix it? 

I'm really not happy with this update.