Emails for sales

I did not change any of my settings, but all of a sudden, about a a couple of weeks ago, I stopped getting Etsy emails when customers place orders. I went to my email notification settings, and the option to be emailed whenever there's a sale is now gone??  I depend on these emails as I have two shops.  What can I do to get this back on track?

 

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Re: Emails for sales

You can't turn on or off the sales notification emails, which is why there isn't an option for it.

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hbhill
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Re: Emails for sales

as @CappuccinoLace these are mandated emails and Etsy automatically emails sellers these notifications. Try looking at your spam folder to see if your server started targeting them as spam. 

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Re: Emails for sales

I've checked everywhere.  I even tried through my computer that I haven't accidentally blocked them.  Funny thing though, today was the first day in over two weeks that I received one of the messages through my mail!  Something is happening, I just don't know what.

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