A potential buyer sent me a message and claimed that Etsy is asking my email address from him while he is trying to purchase my product. I am new on Etsy, but still this does not seem normal.
your comments are appreciated
thanks
Mark as spam! It's a scam. Etsy already has your email.
It is a scam,
Did you read the information in the pink box, warning you of scams, or did you click it off, before reading it?
If it's not in the "From Etsy" folder, on the left hand side, it's not from Etsy
more info here
https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Scams-and-Suspicious-Messages?seg...
@StudioBegs: It is a SCAM - you might want to read the excellent post by @bradgoodell in https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema... and https://community.etsy.com/t5/Technical-Issues/Why-do-they-ask-me-for-my-e-mail-in-order-to-make-a-p...
There is also official information from Etsy at https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages?segm...
Real messages from Etsy are now going into their own section on your messages page https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899
There is no order - real orders will show up on your Orders & Shipping page and your Payments page. If you have not already done so, you may want to read https://help.etsy.com/hc/en-us/articles/115015710308-What-to-Do-After-You-Sell-an-Item?segment=selli... for an overview how orders work for sellers.
Be sure to mark the message as SPAM so that it does not affect your stats.
SCAM!!!!!!!!!!!!! Put it in the spam box.
Etsy does not need your email. THey have it already.
