Email for RSVP webinar still wrong

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Hello.   I know only Etsy may be able to help with this but in case anyone has ideas, I went through changing my email several months back because I no longer had access to an old email.  It took quite a bit of back and forth but we finally got it done - but apparently not in all applications.   Because i just registered for the webinar ( ?) topic that is tomorrow and it sent my rsvp to my old email.   If we have to log on through that link I will not be able to attend . Wish there was a non urgent way to notify etsy to correct this .  I took a screen shot of the message saying they were sending it to my old email.

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thatregina
Community Manager
Community Manager

Re: Email for RSVP webinar still wrong

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Hi @PaintingTheSkyKingdm! Thanks for your interest in this event. If you changed your account email in the time since you last accessed the Seller Events portal, your old email address may have been stored.

Please clear your browser cache and cookies, which will log you out of your Etsy account, and try RSVPing to the event at the Seller Events page here after that. We hope you enjoy the event!

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UppNorthEh
Community Maker

Re: Email for RSVP webinar still wrong

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You don't need to watch these things in real time.  Everything is available after on etsy's You Tube.  I don't know why etsy makes such a big deal and all this extra hoop jumping to watch.

If that's the All Put Together one she has her own you tube channel you can see any time too.

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thatregina
Community Manager
Community Manager

Re: Email for RSVP webinar still wrong

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Hi @PaintingTheSkyKingdm! Thanks for your interest in this event. If you changed your account email in the time since you last accessed the Seller Events portal, your old email address may have been stored.

Please clear your browser cache and cookies, which will log you out of your Etsy account, and try RSVPing to the event at the Seller Events page here after that. We hope you enjoy the event!

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