Bluebellcollars
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Easy account

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  • Can't seem to do anything on my new account I have also had fake emails asking for bank details again! Fake buyers! I can't work it out what's really and what's fake? Has anyone else had issues?
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ModAngie
Community Specialist
Community Specialist

Re: Easy account

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Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution, and do not click on any suspicious email links. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Report.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist Help Center Article for more steps you can take to protect your account.

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Re: Easy account

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Re: Easy account

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Scammers tend to target new shops.
Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

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ModAngie
Community Specialist
Community Specialist

Re: Easy account

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Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution, and do not click on any suspicious email links. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

  1. Sign in to Etsy.com and go to Your Account.
  2. Go to Messages
  3. Select the suspicious message from your inbox. 
  4. Choose Report.


You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist Help Center Article for more steps you can take to protect your account.

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