ETSY seller app is not loading...

[LaPellerineVintage]

My Etsy seller app is not loading at all on my android smart phone (not iphone); dashboard, listings, messages etc. The pop-up advises me to contact Etsy support.

I've updated the app, uninstall & reinstalled, but no change. Anyone else having problems?

The desktop website is working fine so, rather than spend a long time trying to get hold of Etsy support, I'll continue on my laptop. for now.

[ThreadHeritage]

I am having the exact same issue since last night.

[Anastasiasdolls]

Me too ..I have an android !

[ChampagneWeekends]

I’m having the same issue on my iPhone. Makes it difficult to respond quickly to messages and orders!

[FullPackApparel]

Same! ‍

[circlecirclejewelry]

Me too and I have an iphone

[ABonnieWeeStitch]

me too and I have an iPhone 

[PinkiesPots3]

Me too and I can’t open it on my IPhone. It just stopped working tonight. I’m up to date with the app. 

[InspiredKreationsByB]

Yup, I can't get into my Dashboard or anything using the App. I updated the App and still nothing. I can't check Notifications, Messages, etc. Nothing is working. I have to use my Laptop just to check everything, which isn't convenient. This issue started last night. 

[CharmingLilThreads]

Same here since last night - iPhone 

[HowitusedtobeUK]

Yes me too same issue, I have an iphone

[CryzalisMasksUK]

Seems to be predominantly users using Apple device.. @LaPellerineVintage are you sure your android phone does not identify as an Iphone? 

No issues using Samsung.

[MyStuffPetStuff]

You're very fortunate. I'm having issues for a few days now. I also have Samsung! Not sure what is going on. Second time this has happened and can't remember how it got fixed.  Maybe it was clear cashe  friend helped.

[Antiquesandthefuture]

I have Samsung with same issue 

[Handmade4GoodLLC]

I am having the same issue with my iPhone and I am not able to see any orders or account information.

[VintageVieEnFrance]

Me too on my ipad since last night.   Has anyone found a solution or had a reply from Customer Support? 

[MalenArtDesignCo]

I have a Samsung. I had the same problem. I deleted the app and reinstalled it. The problem was solved.

[KarlasCrafts]

That also worked for me

[BlueDragonYarn]

That worked for me also.  I have an iPhone

[VirtuosoConfections]

YES.  It seems removing the app and reinstalling it fixes it.  

but what caused it in the first place?

[PiscesWildflowerCo]

Me too! Just reinstall seems to do the trick

[3DPixelandPrint]

Same here. Cannot get any tabs to open within the app since last night

[CoolCyberCats]

My seller app on the iphone came right up. I had to check because I do 99% of my stuff on a PC.

[SpiritedRecreations]

I too am experiencing this issue.  Computer is fine. Mobil app is not. Most inconvenient. 

[GalleryAntiques]

Just checked, and the same here, on Android, with a Sony Xperia 10 III

It was OK a couple of days ago, but I haven't used it since then. The buyer (orange) app appears to be unaffected.