ETSY PLEASE FIX THE BUG. We can't delete discount codes. This is unacceptable.

[KawinekoShop]

"And months have already passed, yet this big issue hasn't been fixed.

You can create a discount code, but you can no longer delete them.

ETSY, PLEASE FIX THE BUG. We can't delete discount codes. This is unacceptable

[NanaLetha]

I just deactivated one of my coupon codes. It did not delete but it shows it’s ended.

[CharmedGoodz]

I see that I can deactivate some, but not all. And we've never been able to revise them either.

[CarpetCollectionAU]

Since the changes to Etsy Automated "Thank-you" and "Abandoned Cart" coupons (one-time use and 365 / 60 day expiry date etc) the option to delete these codes has been removed because Etsy needs Sellers to honour any codes already sent for the advertised duration.

But the "Stop Sending Offers" option is still present (you may have to hunt for it as it is often written in small font at the bottom of the page) and this will make susre that no further coupons will be sent on your behalf by Etsy.

If you have set up your own "Sale Event" the "End this Sale Early" option is still present.

[CharmedGoodz]

This is not cool. When I first set up my discount codes years ago, I did it knowing I had the option to cancel them at any time. The economy has changed drastically in the last 5 years, and we can't even make changes to the existing discounts, such as adding a minimum order size. This will discourage me from ever creating another discount code in Etsy.

[CraftyCornishMaids]

@CharmedGoodz 

you can set coupons for min order size, either $ or number of items, what makes you think you can't?

you can pause the abandoned cart, and thank you ones - so no more are sent out- but you have to honour the ones you have sent out to people already.

[CharmedGoodz]

This is not fair, as the coupon that my accounts have shown to me all state that "the code can be cancelled at any time" to encourage them to buy now.

[CraftyCornishMaids]

@CharmedGoodz 

you can stop them being sent out to new buyers, by pausing them

the ones already sent to buyers

the abandoned cart  coupon says

Send an offer when someone leaves an item from your shop in their cart. Offer expires 60 days after it’s sent.

the repeat customer says

Send an offer to a buyer after their order ships, to thank them for their business. Offer expires 1 year after it’s sent.

as this post was from august last year, you could have paused them then, and the only one left will be the repeat customer one, from buyers that have already purchased from you more than 6 months ago

all the rest, are for everyone, and can be cancelled at any time

[BagmakerSupply]

@KawinekoShop: Are you referring to a discount (sale) code or one of the targeted offers (Abandoned Cart, Thank You, and Favorited Item)?

[CraftyCornishMaids]

The codes for abandoned cart, thank you, and repeat customer, now have an expiration date for customers, so you can't deactivate the code, as they should still be able to use them, until the time expires.

but you should be able to stop sending offers to new people

If you are using the app, try in a browser

[InkwellyPaperie]

I am experiencing the same issue. I use a promo code in my Thank You cards for 20% off for returning customers. This was a stand alone promo. Now I want to activate this same promo code for the 'bring customers back' because the promo code is what I have printed on ALL of my cards that go out and I can not use the promo code in the 'bring customers back' spot.

[timelapse]

@InkwellyPaperie - You cannot reuse a code if it has been used by a customer. Unused codes can be repeated, but once they are used, even one time, you can't repeat them.

Oops sorry, just saw this was several weeks old.....

[WaterJetDesignsLLC]

I [thought] I created a "thank you" coupon for one customer. Since I created it, 9 people have used it and I cannot delete it. I believe Etsy posted it to social media where coupon pages picked it up. That was NOT the intention, I wanted to thank one customer. I am so mad, yet when I have reached out to Etsy [several times], I have received no response.

[NoFrogsAllowed]

@WaterJetDesignsLLC 

If you want better control of your coupons, you have to set them up yourself and not use one of Etsy's targeted coupons.  Then you can choose when they expire and who gets them.  This will not stop guessing, sharing and scraping, but with a unique coupon name you can limit that.

[BagmakerSupply]

@WaterJetDesignsLLC: "I [thought] I created a "thank you" coupon for one customer." Did you create a targeted offer 'Thank You' coupon, 'run a sale', or 'create a promo code'?

Only the last one offers you any control, the first gets sent to an unknown number of people, the second is applied to everyone purchasing, and Etsy would not have shared the promo code. Promo codes, though, have to be manually deactivated after use or they can be used numerous times until they expire.

[CraftyCornishMaids]

@WaterJetDesignsLLC 

there is no way to set up a coupon for 1 person only. 

and sites like honey scrape them,

and people share them.

If you set up a coupon, expect everyone to be able to use it, until it expires.

don't use etsy's default suggestion, use codes that would be difficult to guess

...........

If it was a thank you coupon for a purchase, it is sent to everyone who buys, who accepts marketing from Etsy,

you can disable it, - stop sending offers -  (not delete it) so it is not sent to anyone else, but it will not expire for 1 year, for the ones already sent, then it ill be deleted.

• Post-purchase thank you coupons: Thank you coupons sent to buyers after they make a purchase from your shop expire 1 year from the coupon’s creation date.