Doing new listings all my sections/groups have been lost

Doing new listings or copy/edit all my sections/groups have been lost.  New horrible page plus the old version.  If you look at the store the original groups still appear.  On the old/new listing pages it says add your FIRST group.

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Re: Doing new listings all my sections/groups have been lost

if you look at my store for instance it shows 290 dinnerware sets.  Go into edit under manage shop there ore 0 dinnerware sets

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Re: Doing new listings all my sections/groups have been lost

It is better to fix your old listings than create new ones. If you create new ones, you will lose all your reviews and sales on the old ones. Sales are a big factor in your ranking, so  you don't want to lose those. You can simply move the old listing to a different section if you need to,  then edit whatever you need to. 

Sometimes sections disappear, but if you refresh the page, they then come back. Or try another web browser. Are you on Desktop or Mobile? Sometimes they work on one and not the other. Also be sure you are in Active listings and not Featured or another category like Sold Listings or Inactive listings if you don't have any listings in those.

I think that "ugly" page you are referring to is the new listing form. There is a box at the top of the page where you can change it back to the old listing form if you preferred the old one.

You do your editing under the tab that says "Listings."

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Re: Doing new listings all my sections/groups have been lost

Thank you all for your information.  I have been away for a bit with my Moms health.  Just started listing again yesterday. Then came up to the NEW listing page.  So frustrated.  Will work on editing.  I just stopped listing after 2 new listings with that new page.  Will work on it tomorrow.  Going Junking today!! 

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Re: Doing new listings all my sections/groups have been lost

There have been other posts about this.  I think the workaround is to just publish, then add the shop sections in edit - if you've got a bunch, you can use quick-edit.

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Re: Doing new listings all my sections/groups have been lost

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