MoiEtMaMaison
Inspiration Seeker

Difficulties updating the ''about'' section

https://www.etsy.com/ca/shop/MoiEtMaMaison 

 

Hi, 

 I have difficulties to update the ''about'' section of my section. A few months ago, I wrote a first version, when the name of my shop was Eden Creation Minimalistes. 

Since then, I updated the ''about'' section and it worked. The only problem is that when go on my shop page, sometimes the old version of the ''about'' version appears, sometimes it's the new version. I noticed that when I go on the English version of Etsy, that's when I see the old version. I tried editing the ''about''section'' in various contexts : 

-with english/french settings on my computer

-With english/french settings on Etsy

-From Google Chrome/Edge browsers

-From a computer/Ipad

 

Whatever I do, I can't get rid of the old version of the ''about'' section for good. I dont wan't customers seeing the old version of this section and of course, I can't control wether or not they will use Esty in English. 

Could you please help me! I can show you a video of the problem if you need it.

 

Thanks!

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
4 Replies

Re: Difficulties updating the ''about'' section

Try clearing your browser cache. It may still be holding the old version. When I visit your shop it is the new version. Also, it is really important to have policies. You have no shop policies listed and that can have an effect on the number of sales you see. It really is worth the time and doesn't take that long to do. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Difficulties updating the ''about'' section

@GroundZeroCreations  they sell instant digital downloads, they automatically have no returns/refunds on them.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Difficulties updating the ''about'' section

@CappuccinoLace  They still need privacy policies. Consumers are more and more aware of the importance of shopping with sellers that protect their information. I have a couple of digital items in my shop and when I get a sale, I receive information about the purchase. Which means I should have a privacy policy in place. JMO

Translate to English There was a problem fetching the translation.
0 Likes

Re: Difficulties updating the ''about'' section

@GroundZeroCreations  Sorry, just read the shop policies bit of your post.

You're right.

Translate to English There was a problem fetching the translation.
1 Like
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.