Descriptions on showing on listings

I am using the old form to list my items and for the past couple of days the descriptions are not showing up. How do I fix this??

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Vintorious
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Re: Descriptions on showing on listings

Did you check underneath the photos? Etsy moved where you see them.

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Re: Descriptions on showing on listings

It's not there. I am using the old form and I know that the new listing format moved the descriptions there. This is so frustration because I can't proof my listings! Ugh!

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Re: Descriptions on showing on listings

It's not there. I am using the old form and I know that the new listing format moved the descriptions there. This is so frustration because I can't proof my listings! Ugh!

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Vintorious
Community Maker

Re: Descriptions on showing on listings

I can see the descriptions for listings that you've posted. Not sure why you cannot.

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Re: Descriptions on showing on listings

That's good! At least customers can see. Thank you!

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Re: Descriptions on showing on listings

I don't have descriptions either as far as I can see. Hopefully customers can see them.

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Vintorious
Community Maker

Re: Descriptions on showing on listings

@DivineDigitalDiva yours are visible, as well. Do you see the inverted "V" under the photos to pull down the item descriptions?

 

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Re: Descriptions on showing on listings

@RetroLovern @DivineDigitalDiva : Etsy tests are viewing account based so what you see may be very different from what others are seeing. And we never know what percentage of accounts are in the test.

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MadGirlRetro
Conversation Maker

Re: Descriptions on showing on listings

@RetroLovern it's really really tiny under the photos. Just a little inverted V you have to click on and "Item details" in tiny letters that are hard to see. Then you have to click again to open the whole description. I'm hoping it's another test because I suspect a lot of customers are not going to be able to find it either if seasoned shop-owners have a hard time. 

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Re: Descriptions on showing on listings

Oh geez, I see it now! Wow, yes not sure if anyone will find them if they stay hidden like that. Then again, it seems no one ever reads them anyway LOL. Thanks so much 🥰

 

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Re: Descriptions on showing on listings

Etsy is probably testing to see if  @DivineDigitalDiva is right when they say "Then again, it seems no one ever reads them anyway"

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