Delay in notifications

[AKindredYarn]

I’m receiving app notifications of sales and messages an hour later than my shop originally received them. What is the deal?? l had a custom order today, but because l didn’t receive her request until an hour later, she went to another shop. 

Am l the only one?

[WitticismsRus]

@AKindredYarn 

Are you talking about the new app or the old one? If it's the new one then yes. It's horribly unreliable with notifications. I still have the old app installed and it never misses a notification. I'm lucky if I get half of them on the "new and improved" app. It's more "new and useless" in my opinion.

[AKindredYarn]

Yes! the new. What a disaster! Ugh. 

[CryzalisDesigns]

Also experiencing delay on the new app on average 20-30 Minutes 

[AKindredYarn]

I wonder when this will be fixed.

[LeGrenierdEsmeralda]

The new app is incredibly slow and imprecise in updating, but I thought that it was our rural server. Apparently not though... I do hope that it is rapidly improved, because we just cannot be sat behind our computers permanantly !