December 2022 Star Seller Badge

[SweetPeasLilShoppe]

I qualified for December’s Star Seller Badge (just like the last few months). When I go to the social media tab, the badge does not appear. I double checked the Star Seller tab. The page said I earned it for the month of December. My record is at 100% for responding to messages & shipment tracking, plus 5.0 on ratings. Is anyone else having this issue for December?

[UppNorthCo]

You are a star seller.  It's on your shop front.  I don't know what the social media tab is.

I misunderstood the problem.  sorry.

[CatsWhiskersCurios]

You have the option to share your badge on social media under the marketing tab normally. It's not there this month

[UppNorthCo]

oooh.  I've never looked for that or shared when I saw it on my dashboard. 

[MWLDs]

Each month a graphic is created that says you're a star seller for the month and what it means. It's a great advertisement tool in addition to the badge it shows by your username. The issue is the actual graphic itself was missing, although the badge on the Etsy website was visible and star seller status was verified. Here is a screenshot of what was missing, since it's now available in my Marketing tab.

[CatsWhiskersCurios]

Yes, same for me. It's not there to share. I never share it so I'm not bothered personally, but it's annoying for those who do.

[DivineCrossings]

never mind….I’ve got nothin’. Sorry.

[LittlehmakesShop]

Sometimes it takes a couple of days for the badge to come through but it will do eventually. Congratulations on your Star Seller status. Have a great Christmas!

[RaisinFoot]

And me - it doesn't seem to be there yet - I guess we'll keep checking...

[EtiStitchX]

Congratulations on this success!

[CuriosAnCollectibles]

I don't tend to post about it, but I did the first time we got them, however if I remember correctly there maybe a link in your email notification. 

[FogKnits]

I'm having the same issue.  It's incredibly frustrating to be recognized for excellent customer service by a company that is absolute trash at customer service themselves. 

[MWLDs]

SO MUCH OF THIS! I have been messaging Etsy's customer service about this exact issue and having to follow up with them once escalated because I don't get a reply. They just informed me, after another very frustrating exchange, that this "option isn't available at the moment thus I'll take this as feedback" So from what they've told me, there is no December 2022 graphic for anyone and any graphics floating around are counterfeit.

[WimerWorks]

Yup! Someone is clearly asleep at the wheel. I don't use the image that much, but it is useful for my website, and we only have 31 days...oops! now 26 days to show it off. Not sure if this helps my sales much - they claim as a whole Star Sellers sell more than others, but I think that's driven by our store and management, not by the fact we get this award. Because we drive their business and are the face of Etsy, we should probably get more than a badge. Perhaps a discount on Etsy Ads during the month we are a Star Seller? Just thinking out loud...

[FogKnits]

That's a great idea.  Zero chance they'd go for it though.  And as we can see, implementation of the current program is already challenging.  Doubtful they can handle making it more complicated. 

[CameosArtShop]

I have the same problem, but I think it takes a couple of days to show up. Congratulations on your Star Seller Badge! Wish you happy holidays!

[PhenomenalWomenShop]

12.06.2022, 12:45 Eastern US -- Still not available.

[PhenomenalWomenShop]

12.08.2022, 15:16 Eastern US -- Still not available.

[WimerWorks]

Because it's an Etsy community, you'd think perhaps someone from the company would drop in from time to time to clarify, provide some answers, or even say, "we're working on it." BTW, they could learn some things from their partner companies. Printify has been outstanding this season for immediately answering questions and fixing printer issues. Top of the line customer service.

[MyPoshPawsUK]

Yes - I'm having the same problem. I've done an online chat with Etsy and they told me that it the image only appears on the 1st of the month - but it didn't appear for me either! 

[LovesVintage43]

me too

[funkydreamsmosaics · Accepted solution]

I now have mine available.  Only took Etsy 9 days to notice it was missing! 

[SweetPeasLilShoppe]

Dec 9: I just got the message saying it was available for December. I’m happy Etsy fixed this issue.

[MWLDs]

31 minutes ago Etsy replied to my support ticket about this missing with a generic macro including steps on how to share the graphic. I'm not surprised they didn't take any accountability to acknowledge that the option was missing after I've been going back and forth with them about it missing for days. The reps would alternate between treating me like I just didn't know how to use the website and the "feature" isn't available for anyone. 

Etsy boasts about how valued star sellers are but then treats them like they're incompetent. 

[artbyjocelyn]

My dashboard has a notification for sharing the star seller badge, today, weird. I don't though.