Customer messaging has a filter bug and communication issues

Is anyone else noticing a bug on desktop and mobile messages with customers where a "http://" is being added to your outgoing/incoming messages when communicating to customers in certain ways?

For example I can reply to a customer with: "On the way!! ....Sounds like one heck of a gift." and the customer will see ""On the way!! ....Sounds like one heck of a gift." (Desktop) or "On the way!! http://....Sounds like one heck of a gift." (Mobile) This is the 5th or 6th time I've personally seen this after messages are sent, but also from customers to me. 

I don't guess it's the end of the world, but it's a pretty poor reflection on trying to keep communications relaxed and personal between customers. ...Thanks!

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Betreff: Customer messaging has a filter bug and communication issues

@chintzyjones 

It’s the dots that cause the behavior described.
You can keep the communication relaxed and personal without adding unnecessary punctuation: „On the way!! Sounds like one heck of a gift.“ 

 

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Re: Customer messaging has a filter bug and communication issues

I put the dots together as the issue and why I posted here. As much as I can appreciate some input; how I communicate and my punctuation isn't any more the issue than your solution. Changing user behavior isn't a solution here. It may not only stop at the dots or other combinations of strings. This is a character encoding and format issue and can cause issues like spam blocking and potential phishing flags from potential hidden links when sending notifications to email accounts so it should be addressed. 

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