Hello,
My customer can not review their order which has been marked as in transit 6th October. She said she has the same problem with order from a different shop as well. What can I do to help her? Thank you.
Did your customer purchase as a guest?
A guest cannot leave a review.
If she has an Etsy account, have her try the app. If she is a guest, she will not be allowed to leave a review.
