Hi - I have several customers who have sent me messages and their messages are not showing up on the orders nor are my responses. Etsy please correct this as I use this to make sure I am fulfilling their order correctly.
I do see this happen once and awhile as well. It does get frustrating as I sometimes miss this. I usually open up two tabs, one for messages and one for orders just in case and try and correspond them
@NanaLetha These are convos that my customers sent to me that have always shown up in the box above the says "add a private note" in the actual order. The box is this there is just says "No messages about this order yet". As of a few days ago all prior convos between my customer and me would be in that box.
